Privacy Policy

1) Who we are

Vidya Infinity is an education marketplace and advisory platform that helps students discover institutes, compare courses, submit leads, buy digital learning products (including psychometric tests), and connect with education counsellors.

2) Information we collect

• Identity data: name, profile details, role (student/institute/admin), organization details.
• Contact data: email, phone, WhatsApp number, city/state/country, and address details where provided.
• Account and authentication data: login credentials, password reset metadata, session/device identifiers.
• Course activity data: viewed/saved courses, cart items, purchase history, and enrollment records.
• Financial/payment data: transaction references from payment providers (we do not store full card data).
• Uploaded content: media files, profile images, KYC/compliance documents, blog media, and support requests.
• Assessment data: psychometric test attempts, responses, scores, and generated reports.
• Technical usage data: browser information, logs, IP/device patterns, cookie and analytics signals.

3) Why we process data

• To create and secure user accounts.
• To publish and moderate institute/course listings.
• To process payments, refunds, disputes, and related records.
• To provide psychometric testing and downloadable/report outputs.
• To respond to support, contact, and service inquiry requests.
• To send transactional messages and optional marketing updates (subject to your preferences).
• To prevent fraud, abuse, unauthorized access, and policy violations.
• To comply with legal obligations, audits, and law-enforcement requests.

4) Sharing and disclosures

We may share relevant data with:

• Institute partners where students submit lead/enquiry forms for their programs.
• Payment, cloud hosting, storage, communication, and analytics vendors acting as service providers.
• Regulators, authorities, or courts where disclosure is legally required.
• Corporate successors in case of merger, acquisition, restructuring, or asset transfer.

We do not sell personal data for third-party advertising profiles.

5) Cookies and tracking

We use essential cookies for login/session continuity and security. We may use additional cookies or similar technologies for analytics and product improvements. See our Cookie Policy for category-level details.

6) Data retention

We retain data only for as long as required for service delivery, compliance, fraud prevention, and dispute resolution. Different categories may have different retention periods, and backups may continue for limited periods under our infrastructure controls.

7) Security controls

We use commercially reasonable safeguards such as role-based access controls, audit logging, managed cloud infrastructure, and encrypted transport. No online system is completely risk-free; users should also protect their credentials and devices.

8) Your rights and choices

• Access, update, or correct account/profile information.
• Request deletion of account data, subject to legal and contractual retention obligations.
• Withdraw consent for optional communications (unsubscribe links/preferences may apply).
• Request details about how your data is processed and shared.

9) Children

Our services are intended for users who can legally enter into binding contracts or are using the service with guardian consent and supervision where applicable.

10) Contact for privacy requests

Email: infovidyainfinity@gmail.com

Address: First Floor, E53/54, Sector 3, Noida, Uttar Pradesh, 201301